Comment on Site slowness and other currently known issues

  1. The AO3 logo wearing an emoji crown.

    Hi, Erica!

    I'm the author of this post and also the chair of the Accessibility, Design, & Technology committee. I rather obsessively maintain a spreadsheet of various site stats for this year, including traffic indicators and work/user/comment counts for every month. I'm also a member of the Support team, so I see every single bug report and feature suggestion as it comes in. This gives me a good idea of trends in site usage; for example, I see when there is an uptick in challenge-related Support tickets.

    Yuletide is one of many challenges that brings visitors to the Archive at this time of year, and it has indeed caused problems in the past, as we've acknowledged in the posts you've seen. The Archive was a lot smaller in those days, so we weren't equipped to handle tens of thousands of extra visitors coming to check out the Yuletide stories after reveals.

    However, as the Archive has grown, we've modified our code and upgraded our hardware to let us handle millions of visitors on a regular basis: we had 4 million unique visitors in September 2013 and 4.2 million in October 2013. For comparison, there were fewer than 300,000 unique visitors per month when we experienced significant Yuletide-related problems in December 2010/January 2011.

    Here's a chart illustrating what we're seeing in terms of increased usage as the holiday season approaches. The x-axis is a bit crammed, but basically every dot represents one week ending on the date given (always a Sunday).

    Yuletide nominations opened on Monday, Sep 16, and closed on Monday, Sep 23. I have marked the week ending on Sep 22 with a light green dot.

    Yuletide sign-ups opened on Friday, Oct 8, and closed on Monday, Oct 14. I have marked the week ending on Oct 13 with a purple dot.

    Since it seems unlikely that the simple presence of Yuletide assignments (and unrevealed works) on the Archive is driving up traffic numbers, the increase in page views over the last four weeks is more likely due to a combination of other causes, some of which we discussed in the post. It remains to be seen how story reveals will affect site performance in December and January, but the odds are that the contributions to overall server load from Yuletide will be a very small fraction of the general holiday traffic.

    If you have any questions, please let me know!

    Best,
    mumble
    AD&T / Support

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    1. Dr. Mac

      That chart was very interesting. I'm sure lot's of us would love to see more site stats like that, but I realize it's time consuming to collect and format the data.

      Thanks for posting.

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      1. The AO3 logo wearing an emoji crown.

        Thanks for commenting!

        We actually publish stats like this with some regularity, although not as often or as detailed as we might like. You can see all relevant posts in our site stats tag. We're planning to compile a roundup post for 2013 closer to the end of the year (with moar charts!), so keep an eye on the news posts. :-)

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