Comment on Site slowness and other currently known issues

1. AO3_Support (Official) Fri 22 Nov 2013 09:55PM UTC

   

   Hi, Demiverve!

   The problem you're running into sounds like the one described above in the last paragraph of "The Ugly". If so, you should be able to work around the issue by first downloading the HTML version of the work, then going back and trying the PDF.

   We do apologize for the problem, and we thank you for your donation!

   Best,
   Lady Oscar
   AO3 Support

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2. 1. sss Fri 22 Nov 2013 11:36PM UTC

      

      I seem to get it backwards, I wanted the HTML but it downloaded it as PDF but in some weird form as my comp couldn't open them and I do have PDF program..

      Thanks for the stats regarding holidays, I know for sure what I do more on my spare time ;)

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   2. 1. mumble (AO3_ADT) (Official) Wed 27 Nov 2013 02:06PM UTC

         

         Hi there, can you contact Support if you're still experiencing this problem with HTML downloads? That doesn't sound like something that should be happening.

         Thank you!

         Best,
         mumble
         AD&T / Support

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